Welcome to the TeamRakyat website. Please read these Terms of Service (Seller) (“Terms”) carefully. These Terms govern your use and access of the Platform (defined below) as a seller and is agreed between you (“Seller”, “you”, “your”) and the TeamRakyat marketplace entity applicable to you (individually, together, and collectively referred to in this Terms as “TeamRakyat”, “we”, “us”) on the date you sign-up any other similar method to complete your online sign-up process to become a seller on the Platform (“Effective Date”).

BY REGISTERING FOR AND USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS, AND ALL POLICIES OF THE PLATFORM.

BY REGISTERING FOR AND USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS, AND ALL POLICIES OF THE PLATFORM AVAILABLE AT [ https://www.teamrakyat.com/helpcenter ] ARE INCORPORATED BY REFERENCE. 

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1. Acceptance 

A. Acceptance. Any person who wants to access the Platform and use the Services to sell Products must accept these Terms and the Policies. 

B. Variations. TeamRakyat may change any of these Terms, and any fees, procedures and Policies governing the Services, or the Platform at any time. These changes will take effect seven (7) days after publication on the Platform, or other form of notification to you. You are responsible for reviewing notices and Policies, and your continued use of the Services, and the Platform following the changes taking effect will constitute your acceptance of such changes. If you do not agree to any such changes, you must stop using the relevant Services, and the Platform, and contact TeamRakyat to deactivate your Seller Account upon which these Terms will be terminated. For the avoidance of doubt, newer versions of the Terms supersede older versions, unless otherwise agreed by TeamRakyat.

2. Services & Fees 

A. Platform. TeamRakyat provides a platform for Sellers to offer Products for sale to Buyers, and for Sellers to complete transactions with Buyers. Except as set out in the Terms, and to the extent permitted by applicable law, TeamRakyat is not involved in the actual transaction between Seller and Buyers nor is TeamRakyat obliged to verify the accuracy, completeness and legality of the Seller Content published on the Platform. As vendor of the Products, it is your responsibility to ensure the sale is legal, accurately describe the Products, and the Products are packaged, shipped, warranted and fulfilled in respect of all sale and after sale obligations required by law or by trade. You use the Services, and the Platform at your own risk. 

B. Services. The Services provided by TeamRakyat (or its designated providers) under these Terms consist of: 

(i) providing supporting services enabling your listing and publishing of Seller Content regarding the Products you offer for sale on the Platform; 

(ii) providing the Platform for you to offer Products for sale; 

(iii) limited Buyer care services, including coordinating and answering Buyer enquiries and processing returns; 

(iv) Order processing; and 

(v) other services ancillary to the Services. 

The General Services include TeamRakyat providing information to you in relation to each Order as necessary under these Terms. You agree that TeamRakyat may provide you with electronic copies of documents such as tax invoices, receipts, credit notes, debit notes, or any other documents for compliance with applicable laws. 

C. Transaction Fee: TeamRaykat charges a fee for all successful transactions completed on the Site (“Transaction Fee”). The Transaction Fee is borne by the Seller, and is calculated at two percent (2%) of the Sales Proceeds, rounded up to the nearest cent.  The Transaction Fee is subject to SST (“Tax Amount”), and the Seller is responsible for such Tax Amount.

D. Payment Processing Fee: TeamRakyat uses third party payment gateways, such as PayPal, to complete the transaction. These gateways charge a payment processing fee. The Payment Processing Fee is borne by the Seller, and is calculated as follow:

1. For domestic payment methods (Malaysian-issued credit card and Malaysian e-wallet): two and a half percent (2.5%) of the Sales Proceeds, rounded up to the nearest cent.  

2. For foreign payment method (foreign-issued credit card) and PayPal: actual fees are calculated after the transaction is completed.

E. Settlement. Unless otherwise agreed in writing, settlement of invoices for the Fees (Transaction Fee and Payment Processing Fee) shall be effected by setting off against funds in your Seller Account with TeamRakyat.  

F. Sharing Fee: TeamRakyat charges a fee for sellers under the “Artisan” category. This category is applicable to individuals or enterprises that sell handmade products, either made by hand partially or fully. The Sharing Fee is calculated at a minimum of ten percent (10%) of the Sales Proceeds, rounded up to the nearest cent.

3. Sales Proceeds – Payment 

A. Payment. You authorize TeamRakyat (or its designated providers) to 

(a) collect the Sales Proceeds and in general any sums due or owing under these Terms and hold the same; 

(b) calculate and process customer payments, refunds, and adjustments; 

(c) remit the Net Proceeds; and 

(d) pay to TeamRakyat, and to third parties (including Buyers) any amounts you owe to them in relation to your use or transactions on the Platform. 

B. Treatment of Sales Proceeds. You agree that Buyers satisfy their obligations to you as regards the Buyer Contract when TeamRakyat receives the Sales Proceeds. The obligation of TeamRakyat to remit funds received by us on your behalf is limited to the Net Proceeds (which is the Sales Proceeds minus any sums owed by you to TeamRakyat, or third parties in relation to your use or transactions on the Platform, and subject to any chargeback, reversal, refund, withholding for anticipated claims and/or deduction in accordance with these Terms and the Policies). The Payment will represent an unsecured claim against TeamRakyat. For the avoidance of doubt, you will not receive interest or any other earnings on Sales Proceeds or Net Proceeds. 

C. No responsibility. TeamRakyat will have no responsibility with respect to the legality of transactions occurring between Sellers and Buyers relating to the Orders made through the Platform. 

D. Remedies and No Waiver. TeamRakyat may delay, suspend or cancel any Payment if TeamRakyat reasonably concludes that your actions and/or performance in connection with these Terms or the Buyer Contract are likely to result, or have resulted, in a breach of any provision of these Terms or the Policies and/or any failure to perform any due obligation under these Terms, any disputes, chargebacks or other third party claims (including Buyer claims), or if there are any sums owed by you to TeamRakyat, TeamRakyat may withhold Payment for the longer of: (a) 90 days; (b) the completion of any investigation regarding your actions or performance; or (c) the resolution of any dispute. Where a Payment is cancelled, such Payment shall be forfeited to TeamRakyat and you give up all claim and right to such monies. Any Payment made by TeamRakyat to you will not in any way be considered as a waiver of TeamRakyat’s rights under these Terms. 

E. Withholding Tax. To the extent required by applicable laws, TeamRakyat may withhold any and all taxes, duties, fees and other charges in connection with any Order, Payment or otherwise under these Terms or the Buyer Contract. If TeamRakyat is required under applicable laws to deduct or withhold any sum as taxes imposed on any amount due or payable to you, TeamRakyat will make such deduction or withholding as required and the amount payable to you will be reduced accordingly. TeamRakyat will provide you with a document proving that amounts deducted refer to withholding taxes applicable to you. If TeamRakyat is held liable for any taxes or tax compliance costs in connection with the Sales Proceeds and/or the Payments, you shall indemnify TeamRakyat for such tax liability or tax compliance costs irrespective of when such tax liability is assessed.

4. Access to Services and Tools 

A. Access to Seller Account. You are responsible for supplying and authorizing access to your Seller Account to your authorized personnel, and for ensuring that any person filling in or signing any document, operating the Seller Account, or handling the Products, on your behalf (other than a TeamRakyat employee, contractor or agent specifically mandated by TeamRakyat) has full power and authority to do so on your behalf. All actions taken by any person accessing or using the Seller Account, Services or Tools on your behalf shall be deemed duly authorized unless you have given TeamRakyat advance written notice of such person’s lack of authority. 

B. Accuracy of Seller Account Information. You are responsible for ensuring that all information (including email and bank account details) provided or made available by you or your authorized personnel on Seller Account is accurate and complete at all times. You shall bear all consequences ensuing from any incorrect information provided and TeamRakyat shall have no responsibility to verify any information, take any steps to rectify the situation, or remit any Payment to you. 

5. Fulfilment of Orders 

A. You are responsible for the delivery of Products to Buyers using postal services, your own logistics services or a 3PL.

B. Seller’s Responsibilities. 

(i) You will prepare and ship Products under the Buyer Contract to the address specified in the relevant Order within a reasonable duration. 

(ii) You shall update the status of delivery on Seller Center within a reasonable duration. 

(iii) You shall stop or cancel any Orders if directed by TeamRakyat. If Buyer has already been charged for such Orders, TeamRakyat will execute refunds (and any adjustments) and credit the applicable Buyer account. You will reimburse us for all amounts credited costs associated with the refund. 

(iv) You will ensure that TeamRakyat is at all times supplied with updated Order shipment tracking information. 

(v) You shall be responsible for, and bear all risk and liability for the sourcing, sale, packaging, labelling, product quality, and product warranties (if applicable) for all Products delivered, and you shall be responsible for all claims in relation to such Products. 

(vi) You shall not require Buyer to provide any other document (except to confirm receipt of delivery) during the delivery process. 

C. Shipping Fee. You are responsible for determining the shipping fee for every order. The shipping fee will be borne by the Buyer. In the event that the shipping fee charged to the Buyer is less than the actual shipping cost, you are responsible for the additional cost.

D. Title and Risk. Title and risk of loss for Products will remain with you at all times, and TeamRakyat will have no liability whatsoever related to the Products including their shipping, storage, delivery delays, damage or loss through Delivery by Seller.

6. Faulty/Inadequate Products, and Failed Delivery

A. Faulty/Inadequate Products. You shall be responsible to replace the products, and you shall bear all costs related to the return and replacement of the products, including shipping fee. 

B. Sales Proceed. In case of order cancellation by Buyer due to Faulty/Inadequate Products, or Failed Delivery:  (a) where received by TeamRakyat, Sales Proceeds will be refunded to the Buyer; and (b) where received by you, the Net Proceeds will be refunded to TeamRakyat.

C. No Responsibility. TeamRakyat will not be responsible for any risk or be liable for any claims, demands, liabilities, expenses, losses, cost or damage in connection with any Faulty/Inadequate Products, and Failed Delivery and will claim all costs incurred in that respect from you.

7. TeamRakyat Rights 

A. TeamRakyat’s Rights. If the Products or your behavior on the Platform do not comply with these Terms, applicable laws or for any reasonable cause, TeamRakyat may at any time (a) delay or suspend listing of, or to refuse to list, or to de-list any or all Products; (b) cancel or suspend any promotion, pricing or traffic benefits; (c) reset your store name; (d) withhold amounts in your Seller Account, and such amounts may be applied towards refunds to entitled Buyer, reimbursement of rebate or discount extended by TeamRakyat to you, and any costs, fees, penalties or fines imposed by any competent authorities; (e) allow a Buyer to cancel an Order because the Platform or the Products are unavailable following the commencement of a transaction; and/or (f) require you to pay an Administrative Fee/Default Fee and any costs, fees, penalties or fines imposed by any competent authorities. 

B. Deactivation of Seller Account. TeamRakyat may deactivate your Seller Account with immediate effect and withhold all outstanding payables to you if (a) you breach any obligations under these Terms, or applicable laws relating to Intellectual Property Rights; (b) you sell counterfeit products or products prohibited from use, distribution or sale under applicable laws; (c) breach any applicable laws; (d) you use the Platform, and the Services in a fraudulent manner. 

C. Third Party Service Providers. TeamRakyat may work with and/or use the services of its designated providers or other third-party service providers in connection with the Services.

D. Sales Traffic Activities. TeamRakyat may subject the Products or you to Sales Traffic Activities, use mechanisms that rate, or allow Buyers to rate or review the Products and/or your performance as a seller and TeamRakyat may make these ratings and reviews publicly available. 

8. Seller Representations, Warranties and Undertakings 

A. General Undertakings: By using the Services and Tools provided by TeamRakyat, you undertake, represent and warrant that: 

(a) you shall (i) comply with all applicable laws and regulations, including all anti-bribery, anti-corruption and tax laws relating to your activities; (ii) be responsible for and pay all taxes and other charges arising out of or associated with these Terms or the Buyer Contract; and (iii) obtain all necessary rights, licences, permits, or approvals required for the offer, advertising, and sale of the Products on or through the Platform; 

(b) you shall comply with these Terms, and any additional terms, including any end user licence agreement;

B. Undertakings in relation to Products: You undertake, represent and warrant that:

(a) the Products are of merchantable quality, fit for their purpose, free from defects, and conform to their listed specifications;

(b) the Products and their offer for sale are not prohibited and comply with applicable laws (including all minimum age, marking and labelling requirements, product warranties, specifications and performance criteria) and conform with the Policies; 

(C) you have full unencumbered title in the Products and in any materials incorporated in the Products and all the Products are supplied free of all liens, charges or other security interests; 

(e) the Products are not (i) Prohibited and Controlled Products; (ii) Inadequate Product; (iii) expired (or soon to be expired) Products; or (iv) counterfeit Products;

C. Undertakings in relation to Seller Contents: You acknowledge, undertake, represent and warrant that: 

(a) you are the owner or have lawful rights with respect to the use of Intellectual Property Rights concerning the Products and the Seller Contents and you are not aware of any claims made by any third party with regard to any alleged or actual Intellectual Property Right infringement or other claim, demand or action resulting from the Seller Content, advertising, publishing, promotion, manufacture, sale, distribution or use of the Products; 

(b) the Seller Contents are not prohibited and comply with applicable laws (including all minimum age, marking and labelling requirements, product warranties, specifications and performance criteria, etc.); 

(c) you will provide Seller Content that is accurate, up to date and in accordance with the Policies (including proper categorization, availability status, stock level and Listing Price of the Products). The Seller Content must include all text, disclaimers, warnings, notices, labels or other indications required by law to be displayed in connection with the offer, merchandising, advertising or sale of the Products and may not contain any sexually explicit, defamatory or obscene materials, or any of yours or a third-party’s marketing material; 

(d) you grant TeamRakyat a royalty-free, non-exclusive, and worldwide right and license to use, reproduce, display, modify, and re-format any and all of the Seller Content provided by the Seller strictly in accordance with the Seller’s instructions and/or requirements, for the purpose of operation of the Platform or performance of the services under this Agreement; 

(e) TeamRakyat may determine the use and placement of Seller Contents, and the structure, appearance, design, functionality and all other aspects of the Platform, the Services, and if any, the Sales Traffic Activities; 

(f) TeamRakyat may use mechanisms that rate, or allow Buyers to rate or review, your Products and/or your performance as a seller and we may make these ratings and reviews publicly available. TeamRakyat shall not be responsible for the reviews and ratings generated by the mechanisms or Buyers, in respect of any Products and/or your performance; 

(g) these Terms confer on you no rights of ownership or title, license, or other Intellectual Property Rights in any tangible or intangible property, including software (e.g. the Platform, and any application programming interface or other software) and data (e.g. sales data, performance data, Buyer data, and Seller data) used, obtained or created under these Terms. If such rights were nevertheless to have accrued to it for any reason whatsoever, you assign, dispose or otherwise transfer (and effect the transfer of) the full and exclusive ownership of all such rights to TeamRakyat, free of charge, or for a nominal fee; and 

(h) nothing herein contained will be deemed to limit or restrict our or any third party’s rights to assert claims for violation of any Intellectual Property Rights against you.

D. Continuing Obligations. You undertake and warrant that all your representations, warranties and undertakings in the Terms will be fulfilled and will remain true and correct at all times. In the event any of them become unfulfilled, untrue or incorrect, you will promptly inform TeamRakyat of the same and rectify the situation to TeamRakyat’s satisfaction (without prejudice to any other rights or remedies of TeamRakyat).

9. Confidential Information 

A. Restriction on Disclosure. The recipient of any Confidential Information will not disclose that Confidential Information, except to Affiliates, employees, and/or agents who need to know it and who have agreed in writing to keep it confidential. The recipient will ensure that those people and entities use Confidential Information only to exercise rights and fulfil obligations under the Terms and keep the Confidential Information confidential. The recipient may also disclose Confidential Information when required by law after giving the discloser reasonable notice and the opportunity to seek confidential treatment, a protective order or similar remedies or relief prior to disclosure. 

B. Survival of Obligations. The rights and obligations of the parties under this Clause shall survive the termination of the Terms.

10. Personal Data and Buyer Information 

A. Use and Processing of Personal Data. You undertake, represent and warrant that you will use and process Personal Data (in particular, the Personal Data of Buyers): 

(a) only for the purpose of the execution of these Terms or Buyer Contract and not disclose it to third parties;

(b) in accordance with the requirements under the applicable personal data protection laws and the Policies; 

(c) in a manner that ensures TeamRakyat remains in compliance with the requirement under the applicable personal data protection laws; and 

(d) you will not sell, assign, license, publish, lease or otherwise commercially exploit any such information or utilize such information in any manner for your own benefit or carry out any data mining, data compilation or data extraction for the purposes of statistical or trade analysis or otherwise. 

You further warrant that you have implemented sufficient security measures to ensure that the Personal Data is securely kept and maintained as required by the applicable personal data protection laws and you agree to be subject to the necessary audits undertaken by TeamRakyat to ensure compliance of the above warranties and to immediately inform TeamRakyat of any Personal Data incident upon becoming aware of the same. 

B. Rights to Information. TeamRakyat will own all information regarding Buyers, Orders and the supply of the Services, including payments, Fees, disbursements, refunds, cancellation penalties, adjustments, etc. and TeamRakyat will not be liable to pay any royalties or fees to you in connection with the use of any such information.

11. Liability – Limitations & Indemnification 

A. No liability for inaccuracies or errors. The Platform, and the Services are provided on an “as is” basis. Any information and any materials provided by or through the Platform, and the Services may contain errors and TeamRakyat expressly exclude liability for any such errors to the fullest extent permitted by applicable laws. Any link found on the Platform or the Tools is provided for your convenience and for further information. It does not signify that TeamRakyat endorses the contents thereof and TeamRakyat has no responsibility for the content of external links. 

B. No liability for unavailability. You acknowledge that the availability of the Services, Platform is subject to: 

(a) availability of resources, including resources under the control of Lazada and availability of a suitable network infrastructure; 

(b) geographic and technical capability of communication networks and other delivery systems; 

(c) provisioning time that may be required by TeamRakyat to provide the Services; and 

(d) you meeting the technical requirements for accessing Platform and Services from time to time. 

C. No warranties. Except as expressly provided for in the Terms, TeamRakyat makes no other representations or warranties of any kind, express or implied, including: 

(a) implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement; 

(b) that the Platform, and the Services will meet your requirements, will always be available, accessible, uninterrupted, timely, secure, or operate without error; 

(c) that the information, content, materials, or products included on the Platform will be as represented by TeamRakyat or that TeamRakyat or the Buyers will perform as promised; 

(d) any implied warranty arising from course of dealing or usage of trade; and 

(e) any obligation, liability, right, claim, or remedy in tort, unless arising from acts of fraud, gross negligence or willful misconduct by TeamRakyat. 

D. Correction of documents or content. Any typographical clerical or other error or omission in any acceptance, invoice, Platform content or other document on the part of TeamRakyat shall be subject to correction without any liability for TeamRakyat. 

E. Indemnity. You will defend, indemnify and hold TeamRakyat, and our respective officers, employees, directors, contractors, partners, agents, subcontractors and representatives, harmless from, and at TeamRakyat’s option defend TeamRakyat against, any and all Claims arising out of, or related to: 

(a) any actual or alleged breach of your undertakings, representations, warranties, or obligations set forth in the Terms or the Buyer Contract; 

(b) any incorrect, misleading, or erroneous information provided to TeamRakyat or any third party in connection with the Services; 

(c) any non-compliance by you with any applicable laws, including any losses in respect of shipment of Prohibited and Controlled Products incurred by TeamRakyat or its sub-contractors; 

(d) any tax compliance costs or tax liability incurred by TeamRakyat in connection with your activities, arising out of your non-compliance with the applicable tax laws or us being deemed as your tax agent; or 

(e) your own website or other sales channels, the Products, any Seller Contents, the advertisement, offer, sale or return of the Products, any actual or alleged infringement of any Intellectual Property Rights by the Products or the Seller Contents, or seller taxes (duties, fees and other charges, etc.) or the collection, payment or failure to collect or pay seller taxes. If at any time TeamRakyat reasonably determines that any indemnified claim might adversely affect TeakRakyat, TeamRakyat may take control of the defences at your expense. You may not consent to the entry of any judgment or enter into any settlement of a claim against TeamRakyat without the prior consent by TeamRakyat in writing, which consent may not be unreasonably withheld. 

F. TeamRakyat’s liability. TeamRakyat will not be held liable for any damages of any kind, including direct, indirect, incidental, punitive, and consequential, arising out of or in connection with the Terms, the Buyer Contract, the Platform, the Services, the Products (including inability to use the Services or the Tools), or from messages received or transactions entered into on the Platform, provided that TeamRakyat will compensate you for any direct damages resulting exclusively, or primarily from TeamRakyat’s fraud, gross negligence or willful misconduct

12. Termination

A. TeamRakyat’s Termination Right. TeamRakyat may unilaterally and immediately terminate these Terms and restrict your use of the Services upon the occurrence of any of the following: 

(a) you being in breach of any provision of the Terms and failing to remedy the same within 14 days from being so notified; 

(b) you being in breach of any applicable laws; 

(c) (in the case of an individual) you being adjudicated a bankrupt or have any similar action taken against you in any jurisdiction, or (in the case of a company) you passing a winding up resolution or a court of competent jurisdiction making an order for the same; 

(d) the issuance of a judicial management or administrative order in relation to you, or the appointment of a receiver over, or an encumbrance taking possession of, or the sale of, your assets; 

(e) you making an arrangement or composition with your creditors generally or applying to a court of competent jurisdiction for protection from its creditors; or 

(f) you ceasing or threatening to cease to carry on business. 

B. Termination with Notice. Either Party may unilaterally terminate these Terms without cause by providing fourteen (14) days’ prior written notice to the other Party. 

C. Consequences of Termination. Upon termination of these Terms, you will notify TeamRakyat of all concluded Buyer Contracts which have yet to be performed. Notwithstanding any termination for any reason, you remain responsible for the fulfilment of any pending Order and TeamRakyat will fulfil any pending Payment obligations. TeamRakyat shall have the discretion whether to complete or cancel any pending Services, and you shall pay any fees in connection with Services that are completed. 

E. Surviving Provisions. Any provision of the Terms that, by its nature, is meant to survive the term or termination, shall survive such term or termination. 

Definitions 

(a) 3PL: third party logistics provider. 

(b) Administrative Fee/Default Fee: the fee chargeable to you for non-compliance with these Terms, applicable laws or for any reasonable cause. 

(c) Affiliate: any entity directly or indirectly controlled by, or controlling, a Party or any affiliate or subsidiary thereof. 

(d) Annex: any annex to these Terms. The Annex(s) form(s) an integral part of these Terms. 

(e) Buyer: a third-party, who purchases Product on the Platform. 

(f) Buyer Contract: each Order by Buyer and accepted by Seller, which is governed by the Terms of Sale on TeamRakyat. 

(g) Cancellation Penalty: the charge applicable for a Cancelled Order. 

(h) Cancelled Order: an Order cancelled or rejected by you, or cancelled due to your lack of compliance with any provision of these Terms. 

(i) Claims: liens, damages, losses, liabilities, obligations, penalties, fines, fees, claims, litigation, demands, defences, judgements, suits, proceedings, costs, disbursements or expenses of any kind or of any nature whatsoever (including third party claims, reasonable attorney’s fees, consultants’ fees, experts’ fees and other costs of litigation). 

(j) Confidential Information: any information proprietary to a party to these Terms or an Affiliate thereof, that is disclosed to the other party or an Affiliate thereof, whether marked as confidential or not, that should be considered confidential information under the circumstances. It does not include information that the recipient already knew, that becomes public through no fault of the recipient, that was independently developed by the recipient, or that was lawfully obtained and provided to the recipient by a third party. 

(k) Consumption Tax: Any prevailing consumption tax, including but not limited to any Goods and Services Tax, Value Added Tax, Sales Tax and Service Tax, or its equivalent and as from time to time modified. 

(l) Failed Delivery: an Order that is cancelled for unsuccessful delivery, for example due to: (i) the delivery address (either physical or email) provided by the Buyer or by TeamRakyat being incorrect; (ii) where acceptance of delivery of the Product is required, the Buyer being unable to accept the Product; (iii) where the Product is a physical product, the Buyer refusing to accept the delivery of the Product in accordance with the Policies; or (iv) where the Buyer remains uncontactable after various attempts (the number of delivery attempts shall be determined by the relevant carrier). 

(m) Force Majeure: any event or cause beyond a Party’s reasonable control including but not limited to: (i) an act of God, explosion, flood, tempest, fire or accident; (ii) war or threat of war, sabotage, insurrection, civil disturbance or requisition, act of terrorism or civil unrest; (iii) Acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; (iv) import or export regulations or embargoes; (v) interruption of traffic, strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of TeamRakyat or Affiliates, or of a third party); and (vi) health epidemics declared by the World Health Organization. 

(n) Inadequate Product: any wrong, faulty, defective, damaged (excluding any Product damaged due to mishandling by the Buyer), legally non-compliant Product, or a Product that has been publicly or privately recalled, in accordance with the law or the Policies. 

(o) Intellectual Property Rights: all patents and copyright, moral rights, trade marks, design rights, rights in or relating to databases, and/or confidential information, rights in relation to domain names, and any other intellectual property rights (registered or unregistered) throughout the world. 

(p) Listing Price: the price, including instalments, at which a Good is offered for sale to Buyers by Seller as indicated on the Platform at the time the Order is placed. For the avoidance of doubt, the Listing Price includes any tax applicable under applicable laws, and excludes any coupons or other discounts provided by TeamRakyat to the Buyer.